Active baking soda from Heitmann pure: a less misleading package

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Written By Kampretz Bianca

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Reader complains

At the end of 2023, our reader Gabriele Sties from Bernried complained: “The packaging is taller and wider than the inner bag, which is not even half full. The supplier explained to us at the time that the packaging size was appropriate.” for production. Furthermore, the folding box is necessary as a communication surface to describe the product application.

Smaller package with more content

The Hamburg consumer advice center then hired a lawyer and threatened to sue him. The provider has now issued a cease and desist statement. We now find active sodium bicarbonate in a new, smaller and narrower packaging – it contains up to 100 grams more sodium bicarbonate than the previous one. This refutes the supplier’s argument that the filling height is due to technical reasons and that the large box is necessary for information. Everything is written there in the same way as before, only in a slightly smaller and more compact font. It works.

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