What to do if the nursing service refuses the correction?
If the Nursing service refuses correction and insists on payment of the invoice in full, you are responsible for this Cost risk, if you continue to refuse payment. Because it is conceivable that the nursing service initially acts extrajudicially Debt collection agency or one attorney tries to charge you for the costs. But he can also be a legal charge apply or take legal action. This results in additional costs that must be paid by the losing party.
We therefore recommend that you:
- Pay them indisputable costs.
- O disputed costs you should expressly Pay “conditionally”. and inform the nursing service of the reason for this action.
The difficulty with paying with reserves, however, is that once the money runs out, you must take the costs to court yourself and demand them back if it is not possible to reach an out-of-court clarification and agreement with the nursing service.
If the nursing service refuses to correct the proof of service and the invoice, it must Contact your care insurer record it and describe the situation there. Nursing care insurance funds have the option of contracting the medical service to verify billing.
Can the nursing service terminate the contract because of my complaint?
Unfortunately, it often happens that nursing services are unable to respond to (repeated) complaints Care contract to give up.
If the nursing service ends in a timely manneryou can object to this do nothing and need to find a new nursing facility as quickly as possible. However, you should try to agree with your current nursing facility that they will continue to provide care at least until you find a new nursing facility. In some federal states, nursing services are also contractually obliged to do so as part of the so-called safety obligation.
If the nursing service ends without notice for an important reasonyou must Objection to termination and also find an agreement here that guarantees supplies, at least temporarily. Please also contact your nursing care insurance company, which is legally obliged to insure your care.
Declaration of assignment: Request copies of invoices
Nursing services and other approved providers are often available for respite services. Assignment Declarations sign this Bill services directly with the nursing care insurer be able to. What Care benefits are who is entitled to them and what you should consider when assuming the costsread the linked article.
What’s special about emergency services is that what is actually called Cost reimbursement principle applies:
- The person needing care uses the services of a nursing facility or a provider approved by state law and initially pays the bill themselves.
- The paid invoice must then be presented to the assistance insurance fund so that the costs can be reimbursed. A Sample letter help you with this.
However, this pre-financing is not financially possible for many policyholders or presenting invoices is excessive for people in need of care. People are therefore happy to take advantage of the nursing services offering or qualified providers to bill the services directly to the nursing care insurance company via an assignment statement.
Good to know: The nursing facility or other qualified provider may only directly bill the nursing care fund for care services if it has an attribution statement signed by you or a person authorized to represent you.
However, this approach often undermines transparency, especially if it is not additionally agreed that each of you has a Copy of invoice to receive. If in doubt, you will quickly lose control over which services are charged to the care insurance fund by the nursing service or approved provider and to what extent each month Relief value of 125 euros is exhausted.
If the nursing service presents you with a statement of assignment, you must first carefully check whether what claims do you assign. It is observed that declarations of assignment, in addition to relief services, also regularly Preventive Care Services include.
The declaration must also indicate that the nursing service is obliged to provide you with a copy of the invoice so that you can monitor and control it.